Welcome to Kurasu.my, an online platform offering a wide range of bathroom equipment and accessories in Malaysia. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

Terms

“We”, “Us’, “Our” will refer to Kurasu.my. The term “You”, “User” will refer to the customer visiting, using our website or our services as per the website.

Acceptance of Terms:

By accessing or using the Kurasu.my website (“Site”) or purchasing products from us, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms and Conditions, you must not use our Site or purchase products from us.

Products and Pricing

We offer a variety of household equipment and accessories for sale on our Site. We strive to provide accurate descriptions and images of our products, however we do not guarantee that all product descriptions or images are accurate, complete, reliable, current, or error-free. The product images displayed on the Site are intended for illustrative purposes only. Actual colors may vary slightly due to differences in studio lighting conditions or variations in computer screen calibration. 

Prices for products are subject to change without notice, and we reserve the right to modify or discontinue any product without prior notice. We are not liable to you or any third party for any changes, including modifications, price adjustments, suspension, or discontinuation of the products.

Ordering and Payment

In order to initiate an Order, you are required to register with us by establishing an Account on the Site. It is imperative that you provide us with accurate and truthful information during registration. Additionally, you are responsible for ensuring the accuracy and currency of your information by promptly notifying us of any changes. You are prohibited from abusing the Site by creating multiple user accounts.

All orders are subject to acceptance and availability. We may refuse to accept or cancel any order for any reason at any time. Payment for orders must be made in full at the time of purchase. The prices are denoted in Ringgit Malaysia (RM) while the delivery charges will be applied separately where applicable, and these additional costs are clearly outlined and incorporated within the ‘Subtotal’. We accept payment through credit cards and E-wallets.

Shipping and Delivery

We aim to process and dispatch orders promptly, but shipping and delivery times may vary depending on your location and the availability of products. We will provide you with an estimated delivery date, but we cannot guarantee delivery by a specific date. Risk of loss and title for products pass to you upon delivery of the products to the carrier. Shipping fees will be calculated and displayed at checkout.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not completely satisfied with a product you have purchased from us, you may return it to us within 14 days of receipt for a full refund or exchange, subject to the terms of our Return Policy. Please refer to our Return Policy for more information on how to return products.

Intellectual Property

All content on our Site, including but not limited to text, graphics, logos, images, audio clips, digital downloads, and software, is the property of Venterix Enterprise or its content suppliers and is protected by Malaysian and international copyright laws. You may not reproduce, distribute, display, or transmit any content on our Site without our prior written consent.

Indemnity

You agree to indemnify us, our respective officers, directors, employees, and agents, for any claims, lawsuits, demands, losses, damages, or expenses (including legal fees) arising from: (a) your failure to comply with this Agreement, (b) your infringement of any laws or the rights of any third party, or (c) your utilization of our website.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which explains how we collect, use, and disclose information about you when you use our Site.

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Disclaimers & Limitation of Liability

Information presented on this website may contain inaccuracies or errors, and we do not assure the accuracy of such information. We disclaim all liability for any errors or inaccuracies in the information displayed on our website. We retain the right to rectify any information and to make changes to it periodically. We shall not be held accountable for any actions, errors, omissions, representations, warranties, personal injuries, fatalities, property damage, or other damages or expenses resulting from them. In the event that we are deemed liable for any loss or damage despite the aforementioned limitation, our liability will not exceed either the total amount paid by you to us or RM300.00.

Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our Site after any such changes constitutes your acceptance of the new Terms and Conditions.

If you have any questions about these Terms and Conditions, please contact us at info@kurasu.my .